Nigel Yong

Team

Commented on Instagram and Facebook Analytics Stats MissingPotentially in 2-3 weeks if at best if we are approved. Else, we will re-apply. I will let you know once we have it!Commented on Sharing storiesInstagram and Facebook Stories are live! Unfortunately, TikTok hasn’t made this feature available for any 3rd party providers, that said once they do we will work on it!Commented on Huge problem of reel getting auto dubbedFixed!Commented on Instagram and Facebook Analytics Stats MissingFacebook video stats were missing due to a bug on our side, now fixed. Instagram views are waiting on Meta to approve our insights permission; likes and comments show until then.Commented on Missing Posts in API EndpointFixed, thanks! GET /v1/posts now includes your workflow posts!Commented on Huge problem of reel getting auto dubbedHi Heli, Thanks for reaching out, and sorry about the trouble. I checked your post. PostOnce uploads your original English audio, exactly as it is on YouTube. The dubbing comes from Instagram's Meta AI translation. It plays a translated voice to viewers who speak other languages.…Commented on Calendar views and featureshi @asmrara , thanks for your request, new calendar is up! you can move from month to week to hours. let me know what you think! nigel Created Support long form youtube videos Commented on Publish old content from source platforms onto destination platformsI will test different pricing out! Thank you so much for your support ❤️Commented on Publish old content from source platforms onto destination platformsyou are definitely doing well posting to all those platforms, it has a snowball effect! our price did increase recently but all our users are grandfathered of course I created a feature request for the mobile app request. I will work on actively promoting it on social media in th…Created Turn PostOnce into a mobile app Commented on Publish old content from source platforms onto destination platformshaha thanks mate, if you have any feedback or ideas I’m here anytime! Cheers, Nigel Commented on Publish old content from source platforms onto destination platformsIf you want to schedule old TikTok posts. You can go inside the workflow, then click “schedule posts”. It will then queue the old content according to the schedule you set! Best Nigel Commented on Publish old content from source platforms onto destination platformsHi Coxie, I cannot guarantee a time frame since facebook usually takes weeks to approve requests. Also, yes this refers only to “existing/ old facebook content” as source. I assure you the 500 error was a one off error. Your workflow is using TikTok as source, so you should be ab…Commented on Publish old content from source platforms onto destination platformsUpdate: We support all platforms except for Facebook now. We are waiting for additional permissions!Commented on Upload with delayHi Petr, sorry after the delay! I set up a destination spacing feature. That way it will space out the posts so that you do not hit the rate limiting. Please try it out and let me know!Commented on Publish old content from source platforms onto destination platformsUpdate: IG, Tiktok and YT are available. Other platforms are WIP.Commented on LinkedIn as source platformThis feature is now available for LinkedIn business pages! It can be used as both source + destinations.Commented on Facebook Page support for Existing content postingHi @Rumah HQ , sorry, actually we do not support facebook existing content posting yet. Only Tiktok, IG and YT for now. I will implement it this week.Commented on Facebook Page support for Existing content postingHi Rumah, it is due to missing permissions. I sent you an email with more info. Your Facebook Page connection is valid, but Facebook is not giving PostOnce permission to read the Page feed. Please reconnect using a Facebook profile with full Page admin access and approve all perm…Commented on Facebook Page support for Existing content postingHi Rumah, thanks for creating this feedback, I am on it!Commented on Scheduled Post doesn't return a platform_post_url on Fetch By Id API responseHi Han, yes for TikTok we do not have the platform url yet. I’m working with the TikTok team for additional permissions to have it. I will let you know once we do. The scheduled posts should not be stuck anymore now. Let me know if you need any more help!Commented on Scheduled Post doesn't return a platform_post_url on Fetch By Id API responseHi @Han , sorry about this. I am investigating.Commented on Instagram issuehi @Coxie @Han yes it was a temporary problem with the instagram API. Sorry for the inconvenience caused. Meta team has fixed the issues now and things have stabilized. Let me know if you need any more help. Nigel Upvoted Please add an option that lets AI generate different captions for each platform when scheduling a post.Commented on Please add an option that lets AI generate different captions for each platform when scheduling a post.Auto-customizes titles according to the social media platform we are sharing to. Mostly like an AI feature! Having two options would be perfect: 1. Manual Mode: Where you can enter a specific prompt to generate the titles or captions. 2. Auto Mode: Where the system automatically…Commented on Twitter/X posts LimitHi Vaibhav, the limits are set to prevent spam. We can offer you a custom plan with higher limits.Commented on Recurring failed payment attempts on active subscriptionHi Issam, I confirm the duplicate payment has stopped. Thanks!Commented on TikTok failure todayHi Megan, it is now resolved. Thanks for opening this issue.Commented on Failed posts. Yet again.Hi Megan, thank you for lettting me know and sorry again, the issue is now resolved.