Recurring failed payment attempts on active subscription
Hello,
I'm experiencing an issue with my billing. Two payment attempts were made one succeeded and one failed. Despite having an active subscription, I'm still seeing repeated payment attempts. The failed transaction keeps retrying, and I'm unable to stop it.
Could you please look into this and help resolve it ?
Best regards
Log in to comment and vote
Comments1
Nigel Yong
Apr 24
Hi Issam, I confirm the duplicate payment has stopped. Thanks!